Privacy policy

Last Updated: August 31, 2026

KVLOR respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with KVLOR.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Contact Information

  • Name;
  • Email address;
  • Telephone number;
  • Billing and shipping address.

Order Information

  • Products purchased;
  • Order number;
  • Transaction information;
  • Shipping information;
  • Order history.

Technical Information

  • IP address;
  • Browser type;
  • Device information;
  • Operating system;
  • Website interactions;
  • Pages visited;
  • Referring websites;
  • Cookies and similar technologies.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders;
  • Process payments;
  • Arrange shipping and delivery;
  • Provide customer support;
  • Communicate about orders;
  • Handle returns and refunds;
  • Prevent fraud and abuse;
  • Improve our website;
  • Analyze website performance;
  • Personalize the shopping experience;
  • Send marketing communications where legally permitted;
  • Comply with legal obligations.

3. Legal Bases for Processing

Where GDPR applies, we process personal data on one or more lawful bases, including:

  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate interests;
  • Consent, where required.

Where processing is based on consent, you may withdraw your consent at any time.

4. Service Providers

We may share information with trusted third-party providers that help us operate our business, including providers involved in:

  • Payment processing;
  • Website hosting;
  • E-commerce infrastructure;
  • Order fulfillment;
  • Shipping and logistics;
  • Customer support;
  • Analytics;
  • Marketing;
  • Fraud prevention.

5. Fulfillment and Shipping Partners

Because KVLOR operates using third-party fulfillment and logistics services, certain order information may be shared with fulfillment and shipping partners.

This may include:

  • Customer name;
  • Shipping address;
  • Contact information;
  • Order details;
  • Product information.

This information is used to prepare and deliver your order.

6. International Data Transfers

Some service providers may process personal information outside your country or outside the European Economic Area.

Where GDPR applies, KVLOR will take appropriate measures required by applicable data protection law for international transfers of personal information.

7. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning;
  • Remember preferences;
  • Understand website usage;
  • Measure performance;
  • Support advertising and marketing activities where applicable.

Where required by law, non-essential cookies will only be used after obtaining appropriate consent.

8. Marketing Communications

If you subscribe to marketing communications, we may send information about new collections, products, promotions, offers, and KVLOR updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism provided in the communication.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling legal, accounting, tax, dispute-resolution, and security obligations.

10. Your Rights

Where GDPR applies, you may have rights including:

  • Access to your personal data;
  • Correction of inaccurate data;
  • Deletion of personal data in certain circumstances;
  • Restriction of processing;
  • Objection to certain processing;
  • Data portability;
  • Withdrawal of consent;
  • The right to lodge a complaint with a competent data protection authority.

To exercise your rights, contact:

help.kvlor@gmail.com

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our practices, technology, legal requirements, or services.

14. Contact

KVLOR
Privacy Email: help.kvlor@gmail.com